Terms of Service

Last updated: March 2026

Services

S&K Union Appliance Repair provides appliance repair services for residential customers in Alameda County, Marin County, San Francisco County, San Mateo County, Santa Clara County . Our services include diagnosis, repair, and maintenance of high-end kitchen appliances including Sub-Zero, Wolf, Viking, Thermador, Miele, Monogram, and other premium brands.

Service Appointments

  • Appointments can be scheduled by phone at (650) 777-5552 or through our online booking system.

  • A diagnostic service call fee of $75 applies to all appointments.

  • The diagnostic fee is waived if you proceed with the recommended repair.

  • We strive to offer same-day service when possible, subject to availability.

Pricing and Payment

  • All repair quotes are provided upfront before work begins.

  • We accept Visa, MasterCard, American Express, Discover.

  • A 2.9% processing fee applies to credit card payments.

  • Payment is due upon completion of service.

Warranty

  • All repairs include a 1-year warranty on parts and labor.

  • Sealed system repairs may include extended warranties up to 5 years.

  • Warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

Parts

We use only genuine, factory-approved OEM parts for all repairs. We do not use aftermarket or refurbished parts unless specifically requested and agreed upon by the customer.

Cancellation Policy

Please provide at least 2 hours notice if you need to cancel or reschedule an appointment. Repeated no-shows may result in a service fee for future appointments.

Liability  

S&K Union Appliance Repair LLC is fully licensed (License: A48788) and insured. We are not liable for pre-existing conditions, manufacturer defects, or issues unrelated to our repair work.

Contact

For questions about these terms, contact us at (650) 777-5552.