FAQs
What brands do you service?
1
We specialize in premium appliance brands including Sub-Zero, Wolf, Viking, Thermador, Miele, and Monogram and all High- End brands. Our technicians have over 10 years of experience working with high-end appliances.
Do you use original manufacturer parts?
2
Yes. We use only original manufacturer parts whenever possible to ensure reliable performance, safety, and long-lasting repairs.
What areas do you serve?
3
We proudly serve the entire Bay Area, including San Jose, Palo Alto, Cupertino, Los Altos, Mountain View, Sunnyvale, Saratoga, Los Gatos, and surrounding communities.
Do you offer same-day appliance repair?
4
Yes — we offer same-day appointments whenever available to get your appliance back up and running quickly.
Are you available for emergency repairs?
5
How much does appliance repair cost?
6
How long does a repair usually take?
7
Do you repair all major appliances and brands?
8
Why is my refrigerator not cooling properly?
9
What should I do if my oven is not heating?
10
Do you provide a warranty on repairs?
11
How can I book service?
12
Yes. We’re open 24/7 and can assist with urgent appliance issues like refrigerators not cooling or leaks.
Our service fee is $75, and it’s free when you proceed with the repair. Repair costs depend on the specific issue and parts needed. We always perform a clear diagnosis and explain everything upfront so you know exactly what to expect — no hidden fees.
Most repairs can be completed in one visit once the issue is diagnosed. If parts are needed, we’ll schedule a prompt follow-up.
Absolutely. Our technicians service refrigerators, freezers, wine coolers, ovens, ranges, cooktops, dishwashers, washers, and dryers from a wide variety of major and premium brands.
Common causes include dirty coils, faulty fans, thermostat issues, sealed system problems, or door seal leaks.
Check power and settings first. If the problem continues, it may be a heating element or igniter issue — call for diagnosis.
Yes — we stand behind our work and provide warranty coverage on parts and labor.
Call us at 650-777-5552 to schedule an appointment or discuss your appliance issue with our team.